Privacy Policy

Effective Date: July 27, 2026

Masamey Group LLC respects your privacy. This Privacy Policy explains how Masamey Group LLC (“we,” “us,” or “our”) collects, uses, stores and shares information when you visit our website, request an estimate, schedule a consultation or communicate with us.

Information We Collect

We may collect information that you voluntarily provide, including:

• Your first and last name

• Email address

• Telephone number

• Property address or postal code

• Remodeling project type and project details

• Appointment and scheduling information

• Communications you send to us

• SMS consent and opt-in records

We may also collect limited technical information, such as browser type, device type, IP address, pages visited and general website usage information.

How We Use Your Information

We may use your information to:

• Respond to estimate and consultation requests

• Contact you regarding your remodeling inquiry

• Schedule appointments and property visits

• Prepare measurements, drawings, renderings, estimates and proposals

• Provide customer-service and project updates

• Send marketing communications when you have separately consented

• Maintain business and customer records

• Operate, secure and improve our website and services

• Comply with legal and regulatory obligations

SMS and Mobile Information

When you provide a mobile number and separately consent to receive text messages, M Remodeling Group may send messages based on the consent you selected.

Non-marketing messages may include:

• Estimate-request follow-ups

• Appointment reminders

• Scheduling information

• Customer-service communications

• Project updates

Marketing messages may include:

• Promotions

• Special offers

• Information about remodeling services

Message frequency varies. Message and data rates may apply.

Reply STOP to opt out of text messages. Reply HELP for assistance.

Consent to receive text messages is optional and is not a condition of purchasing services.

Mobile phone numbers, SMS opt-in information and text-message consent will not be sold, rented or shared with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may use service providers that help us operate our website, customer-management platform, scheduling systems or messaging services. These providers may process information only as necessary to perform services on our behalf and may not use SMS consent information for their own marketing.

How We May Share Information

We may share information with contractors, service providers, professional advisers, insurers, payment processors, communication platforms and other vendors when reasonably necessary to operate our business or provide requested services.

We may also disclose information when required by law or when necessary to protect our rights, customers, employees or property.

We do not sell personal information for monetary consideration.

Cookies and Website Analytics

Our website may use cookies and similar technologies for website operation, analytics, security and performance. You may control cookies through your browser settings, although disabling cookies may affect certain website functions.

Data Retention and Security

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business and project records, satisfy legal obligations and resolve disputes.

We use reasonable administrative and technical safeguards to protect personal information. However, no system can guarantee absolute security.

Your Choices

You may request that we update or correct your contact information.

You may unsubscribe from marketing emails through the unsubscribe link provided in the message.

You may opt out of text messages at any time by replying STOP.

Children’s Privacy

Our website and services are intended for adults and property decision-makers. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated policy will be posted on this page with a revised effective date.

Contact Us

Masamey Group LLC

1504 Bay Rd Apt 2022

Miami Beach, FL 33139
Phone: 954-355-1230
Email: [email protected]